Frequently Asked Questions

Check out the most frequently asked questions here, if you still have any questions contact us at

Order Changes and Cancellations

Unfortunately, if you would like to add items to your order submit a second order. If you want to remove items from your order, cancel you order and reorder with the correct items.  

Yes, if your order has not been sent yet, give us a shout and we can cancel your order for you. If your order has been dispatched your order cannot be cancelled.

Order Returns & Refunds

If you do not like your anklet or if it is damaged, we will give a full refund or send a replacement. Check out the full refund policy.

To reduce the hassle for our customers, we offer no return refunds. Check out the full details in our refund policy.


Our anklets are sourced from high quality and durable materials, such as sterling silver, gold electroplating, brass, and steel. 

Shipping and Tracking

Most orders will arrive in 5-15 days from the order date. Check out our full shipping policy.

If your order has gone missing or is taking longer than usual, contct us and we will help you quickly resolve the issue. If you have any more questions contact us at

Currently, we only deliver to the United States of America, Canada, Australia, France, The United Kingdom, and New Zealand.   

Our products are delivered from various warehouses around the world to increase shipping times.